Privacy Policy
At Notegenix, Inc. (“Notegenix,” “we,” “us,” or “our”), we understand that your privacy matters. This Privacy Policy explains how we collect, use, and share information when you visit our website at https://www.getnotegenix.ai/ (the “Website”), use our proprietary software-as-a-service platform (the “Platform”)—available through our Website and/or mobile application (if applicable)—or interact with us in any other way.
1. Who This Policy Applies To and Your Agreement
This Privacy Policy applies to:
Visitors – Individuals who browse publicly available content on our Website.
Customers – Organizations or individuals who register to use our Platform.
Authorized Users – Employees or contractors approved by a Customer to access and use the Platform.
By using our Website, Visitors agree to this Privacy Policy and our Website Terms of Use.
By accessing or using our Platform, Customers and Authorized Users agree to this Privacy Policy and our Platform Terms of Use.
Any capitalized terms not defined here carry the meaning given in the applicable Terms of Use.
2. Information We Collect and Receive
When you interact with Notegenix—whether by visiting our Website, using our Platform, or communicating with us—we may collect or receive the following types of information.
2.1 Contact Information
If you reach out to us—via our Website, email, mail, or phone—or subscribe for updates, we may ask for details such as your name, email address, phone number, company name, job title, and any information relevant to your inquiry (“Contact Information”).
We use this information to respond to you, provide requested services, and share updates about our products and services (including future offerings).
2.2 Account Information
To access the Platform, you’ll need to create an account. During registration, we collect your email address and password (“Account Information”).
We use this information to set up your account, verify your identity, and manage your access.
2.3 Billing Information
If you pay by credit card, you may be asked to provide payment details such as your card number, expiration date, billing ZIP code, bank information, and similar data (“Billing Information”).
This information is processed securely by our third-party payment providers under their own privacy policies and terms. Notegenix does not directly store or process your Billing Information.
2.4 Your Data
When using the Platform, you may upload or input information (“Your Data”).
We use Your Data in accordance with our Platform Terms of Use. Any personal information included within Your Data is handled in line with this Privacy Policy.
2.5 Live Chat Communications
We use a trusted third-party provider to power the “Live Chat” feature on our Website. If you use Live Chat, please share only information necessary to assist with your inquiry.
Your messages are used to respond to your questions. For training, quality assurance, and record-keeping purposes, we or our provider may retain transcripts of Live Chat sessions.
2.6 Information Collected Automatically
When you access the Website or Platform, we automatically collect certain technical and usage data using cookies, pixels, web beacons, and similar tracking technologies (“Tracking Technologies”).
This may include:
Usage patterns (features accessed, time spent, interactions)
Device information (IP address, browser type, operating system, device type)
Location data
Log files and technical diagnostics
Activity across other websites, apps, and devices
We use this information to:
Improve functionality and performance
Personalize your experience
Maintain secure sessions
Analyze trends and usage
Deliver relevant advertising
Third parties such as advertising networks and analytics providers may also use Tracking Technologies across websites and devices.
Types of technologies we use include:
Cookies – Small files stored on your device to remember preferences and usage.
Local Storage – Technologies like HTML5 that store larger data sets.
Web Beacons (Pixel Tags) – Tools that help us understand when content is opened or viewed.
Session Replay Tools – Technology that recreates on-site interactions to diagnose technical issues and improve user experience.
If you access our services through third-party websites, please review their privacy practices separately.
2.7 Third-Party Analytics
We may use analytics services such as:
Google Analytics
Hotjar
Meta (Facebook) Pixel
These providers use cookies and similar technologies to analyze usage trends, generate reports, and help us improve our Website and Platform.
By using our services, you consent to this processing as described in this Policy. You may opt out directly through the relevant provider, though some features may become limited.
2.8 Third-Party Advertising
We may work with selected advertising partners to deliver and optimize advertisements. These partners may use cookies and tracking tools to tailor ads, measure performance, and improve campaign effectiveness.
You can manage ad preferences through industry opt-out tools, your browser’s “Do Not Track” settings, or your mobile device’s advertising settings.
3. How We Use and Share Information
We may use your information to:
Provide and maintain the Website and Platform
Communicate with you
Improve and analyze our services
Send updates and marketing communications (where legally permitted)
Prevent fraud and protect security
Meet legal and regulatory obligations
Support business transactions such as mergers or acquisitions
Improve and train our AI systems
Conduct internal research and audits
Work with trusted service providers who help operate our business
We may also share aggregated, anonymized data for lawful business purposes.
When we share personal information with service providers or partners, we require them to safeguard it and use it only for agreed-upon purposes.
4. Accessing and Managing Your Information
Updating Your Information
You may request corrections, updates, or deletion of your personal information by contacting us. Some changes can be made directly within your Platform account.
We may retain certain information as required by law or for legitimate business purposes.
Marketing Preferences
You can unsubscribe from marketing emails using the link in those messages. Transactional emails (e.g., account or billing notifications) cannot be opted out of.
Cookie Settings
Most browsers allow you to block or delete cookies. Disabling cookies may impact functionality. Settings must be adjusted on each device you use.
5. How We Protect Your Information
We implement commercially reasonable safeguards designed to protect your data from unauthorized access, misuse, or loss.
However, no internet transmission is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
Notegenix maintains compliance with HIPAA requirements and adheres to applicable federal and state data protection laws.
6. External Links
Our Website or Platform may link to third-party websites. Notegenix does not control and is not responsible for their privacy practices. Please review their policies before sharing information.
7. Children’s Privacy
We do not knowingly collect personal information from individuals under 18 through the Website.
If personal information from minors is collected via the Platform, Customers confirm they have obtained appropriate parental or guardian consent.
If you believe a child has submitted personal information without consent, please contact us so we can remove it.
8. International Users
Our Website and Platform are operated in the United States. If you access them from outside the U.S., your information may be transferred and processed in the U.S., where privacy laws may differ from those in your country. By using our services, you consent to such transfers.
9. Do Not Track
Although some browsers offer a “Do Not Track” setting, there is currently no universal standard. At this time, Notegenix does not respond to Do Not Track signals.
10. California Residents
California residents may request certain information regarding our disclosure of personal information for direct marketing purposes under California Civil Code Section 1798.83.
Requests can be submitted to: support@getfreed.ai
11. Nevada Residents
Nevada residents may request to opt out of the sale of certain personal information (as defined under Nevada law) by emailing support@getfreed.ai with the subject line: “Nevada Do Not Sell Request.”
We do not currently sell personal information as defined under Nevada law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our Website and Platform. Continued use of our services after updates means you accept the revised Policy.
13. Contact Us
If you have questions about this Privacy Policy or would like to raise a privacy concern, please contact us at:
support@getnotegenix.ai
